It is available in the following languages: The ITIL Practitioner examination are currently available in the following languages. Blended learning and unlimited access bundles are also available. Use our search facility to locate a training provider. The following levels are due for release in H2 2019. ITIL 4 embraces a holistic philosophy to service management, integrating collaborative frameworks such as Lean IT, Agile and DevOps into a single, seamless approach. ITIL 4 introduces a completely new, "streamlined" certification scheme. The new ITIL 4 scheme has been designed to be backwards compatible with ITIL v3 (the term that most people use to refer to the previous ITIL) and has been streamlined to encourage conversion beyond ITIL Foundation level. ITIL 4 Foundation and ITIL 4 Managing Professional are now available in the market. ITIL 4 Foundation Practice Certification Exams-6 sets. The Intermediate level certification has a modular structure with each module providing a different focus on IT service management. Try the FREE ITIL 4 Adaptive Module ›, Click Here to View the ITIL Virtual Academy ›. ITIL® 4 Foundation The Foundation module is the entry level qualification, and is for professionals just starting out on their ITIL 4 journey. But My ITIL is more than just a subscription, it’s all the practical help, easy-access support and professional endorsement you’ll ever need to advance your IT and digital career. Our trainers are based in real training rooms complete with audio visual equipment. There are no items in your cart. The first release of ITIL 4 is the Foundation level, launched 28 February 2019. ITIL 4 Certification Scheme . The acronym was first used in the 1980s by the British government's Central Computer and Telecommunications Agency (CCTA) when it documented dozens of best practices in IT service management and printed them for distribution. Learning Tree’s new ITIL 4 Foundation Adaptive Virtual Academy features virtual touch points and on-demand learning using the world's most advanced adaptive learning platform, which personalizes the learning experience to the learner’s existing knowledge and confidence levels. … Paul is a friendly and approachable instructor and I personally like his style of presenting. Regular Price. Visit our ITIL Foundation Level page for further details about the certification and exam format. The ITIL 4 Foundation Exam Summary, Body of Knowledge (BOK) and Sample Question Bank, provide the basis for the real ITIL 4 Foundation exam. Pay now -or- pay later ITIL certification online. Learning Tree's accredited ITIL 4 Foundation certification instructor-led training course and virtual academy provide you with the knowledge needed to pass the ITIL 4 Foundation Certification … About Us; Register; Login; About Us; Register; Login; Free ITIL 4 Training 0 Welcome to your free ITIL training! Nov 2020 Last Update $99.99. What’s new in ITIL version 4? ITIL 4 Foundation is suitable for individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization. Visit our ITIL Master page for more information. Learning Tree is the premier global provider of learning solutions to support organizations’ use of technology and effective business practices. Start your ITIL 4 certification journey on the right foot! Thought Rock offers the most comprehensive and affordable certification exam and course bundles for DevOps Fundamentals and ITIL 4. ITIL Certification Training. Dion Training Solutions is an Accredited Training Organization for the ITIL® 4 Foundation certification exam. The following ITIL 4 certification … ITIL v3 Foundation qualified candidates are encouraged to move straight to ITIL 4 Foundation to keep their skills up-to-date. This 3-day ITIL 4 Foundation certification course covers the ITIL 4 end-to-end IT/digital operating model for the creation, delivery and continual improvement of tech-enabled … ITIL 4 also changes some of the certification program terms and titles to align with the new ITIL 4 program structure. IT Service Management (ITIL, COBIT, TOGAF), ITIL® 4 Managing Professional (MP) Transition Module, ITIL® 4 Foundation Training • Course 1199, ITIL® 4 Foundation Bridge Training • Course 1195, ITIL® 4 Managing Professional (MP) Transition Module • Course 1194, ITIL® 4 Specialist: Create, Deliver, and Support Training • Course 1281, ITIL® 4 Strategist: Direct, Plan and Improve Training • Course 1282, ITIL® 4 Specialist: Drive Stakeholder Value Training • Course 1283, ITIL® 4 Specialist: High Velocity IT Training • Course 1284, ITIL 4 Leader: Digital and IT Strategy Training • Course 1285, ITIL 4 is Coming Soon — But Don’t Put Your ITIL Journey on Hold ›, Getting Ready for ITIL 4, The Next Evolution of ITIL ›, Transitioning to ITIL 4 – Is It Worth It? ›, ITIL® v3 Practitioner Certification Training • Course 1198, ITIL® v3 Lifecycle: Service Strategy Training • Course 982, ITIL® v3 Lifecycle: Continual Service Improvement Training • Course 994, ITIL® v3 Lifecycle: Service Design Training • Course 993, ITIL® v3 Lifecycle: Service Transition Training • Course 992, ITIL® v3 Lifecycle: Service Operation Training • Course 991, ITIL® v3 Capability: Operational Support and Analysis Training • Course 995, ITIL® v3 Capability: Release, Control and Validation Training • Course 996, ITIL® v3 Capability: Planning, Protection and Optimization Training • Course 997, ITIL® v3 Capability: Service Offerings and Agreements Training • Course 998, ITIL® v3 Managing Across the Lifecycle Training • Course 983. These levels are managing professional, strategic leader, while the ITIL foundation certification and master level have been retained. The ITIL 4 certification scheme provides comprehensive, practical and proven guidance for establishing a service management system, providing a common glossary of terms for businesses using IT enabled services. The new scheme has been designed to be backwards … Visit our ITIL 4 Managing Professional page for further details about the certification. The truth is that the ITIL V3 certification scheme still has a few advantages over ITIL 4. If you’ve not been contacted but would like to claim your one-year subscription, please contact [email protected]. The Practitioner level is the next stage in the ITIL v3 scheme. In this showcase you will find a selection of training courses and exams in the ITIL® 4 Foundation context.If you are interested in the ITIL® v3 Foundation certification course and exam, please click here. ITIL 4 Managing Professional (ITIL MP) is a set of 4 modules. Like ITIL v3, the ITIL 4 certification path also takes a modular approach, starting from the foundation, to the intermediate (Managing Professional and Strategic Leader) and master levels. Order a copy of the ITIL 4 Foundation or Managing Professional manuals from our official publisher. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation. The modules for this certification were released in late 2019. ITIL® 4 Foundation Training. All of our courses undergo a stringent review by the accreditation body prior to being published. The transition course covers the core elements from the ITIL Managing Professional stream. For those who are ITIL v3 qualified and are looking for an express exam preparation we offer a 1-day option. Using sophisticated algorithms and artificial intelligence based on cutting edge research into how people learn and retain information, this one-of-a-kind ITIL 4 Foundation adaptive course from is combined with: This unique blend of ITIL 4 Foundation learning resources have been hand-picked to provide a modern learning experience that is tailored for your individual skill level and learning style. For people who are certified ITIL V3 Expert, they have to get first the ITIL 4 Managing Professional Transition module then to get the ITIL 4 Strategic Leader (ITIL SL). From the moment you register as a Learning Tree attendee, you enjoy a number of exclusive, complimentary benefits to ensure that you have a complete learning experience. However, we are strongly recommending practice with our Premium ITIL 4 Foundation Practice Exam to achieve the best score in your actual ITIL 4 Exam. ITIL® 4 Foundation Featured products. ITIL … There are five certification levels within the ITIL v3 scheme: ITIL v3 Foundation introduces candidates to the key elements, concepts and terminology found in ITIL. A social learning platform for peer-to-peer networking and expert guidance, The ITIL mobile app with over 300 practice exam questions, An ITIL 4 Foundation exam voucher to get you certified. To look for a course or an exam specifically, you can use the "Search courses/exams prices" tool that you will find below. ITIL 4 Foundation and ITIL 4 Managing Professional are now available in the market. ITIL 4 currently has a Foundation level certification, transition option for ITIL v3 experts to become an ITIL Managing Professional (ITIL MP), and ITIL Specialists Create, Deliver, and Support and Direct, Plan & Improve. The ITIL certification transitioned from ITIL v3 to ITIL 4 on February 28, 2019. There are four certification levels within the ITIL 4 scheme: ITIL 4 Foundation is designed as an introduction to ITIL 4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products. The ITIL® certification scheme provides a modular approach to the ITIL framework, and is comprised of a series of qualifications focused on different aspects of ITIL best practice to various degrees of depth and detail. To view the entire video series, click the PLAYLIST option in the video box to the left. ITIL® is the most widely accepted approach to IT Service Management in the world. Here is a look at the new ITIL 4 program overview: Credit: Axelos. The ITIL 4 Foundation certification course is designed for anyone working in IT and looking for the most up to date IT service management education, as well as an understanding of how to provide business value in the digital era. Topics. The Intermediate modules go into more detail than the Foundation level and Practitioner, and provide an industry-recognized qualification. With 17 credits you then qualify to take the capstone course. ITIL® 4 certification covers the concepts, methods and the best practices of IT service management. As in ITIL V3, Foundation is the entry level ITIL 4 certification, introducing the key elements, concepts and terminology used in ITIL. What you will learn ☑ How to pass ITIL 4 Foundation in First Attempt with real exam practice test. You must pass this certification before taking any of the other ITIL … Pass ITIL 4 Foundation exam by practicing ITIL 4 verified exam questions, which update regularly to keep relevance. Learn more about ITIL 4 View ITIL 4 & ITIL … ITIL® 4 Managing Professional Transition Module. ITIL 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. Visit our ITIL Practitioner Level page to find out more about this certification. To help you prepare we will provide you with the official ITIL 4 Foundation publication prior to your course. For those who are new to ITIL we recommend taking our 3-day course. In July 2011, the 2011 edition of ITIL was published, providing an update to the version published in 2007. Find answers to these questions and more in this ITIL 4 video series, featuring ITIL Experts:Learning Tree Consultant - Hitesh Patel and AXELOS ITSM Product Ambassador Akshay Anand. ITIL® 4 is the latest update to the world’s most popular framework for IT Service Management, offering a renewed focus on value-driven practices and the optimisation of IT Services. Many of those who are interested in getting the ITIL certification would like to find out the training procedure and other details like ITIL certification … ITIL 4 Certification. When you take a course through us, you can be assured you are getting the highest quality training at a very affordable price. ITIL 4 Foundation Certification Training in Canberra. ITIL MP offers both practical and technical knowledge to enable successful IT-enabled services, teams, and workflows. He shares his knowledge and experiences freely, in an engaging way, and always relates back to the topic that is under discussion. Our Sample ITIL 4 Foundation Practice Exam will give you more insight about both the type and the difficulty level of the questions on the ITIL 4 exam. ITIL® Examinations have been translated into a variety of languages, reflecting the international coverage of the ITIL framework. What is ITIL 4 certification?ITIL 4 expands on previous versions by providing a practical and flexible basis to support organizations on their journey to the new world of digital transformation. The Foundation level is designed as an introduction to ITIL 4 and enables you to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services. When you take a course through us, you can be assured you are getting the highest quality training … What are the ITIL 4 certification levels? The four modules are: ITIL 4 Specialist Create, Deliver and Support; ITIL 4 Specialist Drive Stakeholder Value; ITIL 4 Specialist High-velocity IT ; ITIL 4 Strategist Direct, Plan and Improve. Home Office Technology, 13650 Dulles Technology Drive, Suite 400Herndon, VA 20171-6156. There are four certification levels within the ITIL 4 scheme: Foundation; ITIL 4 … At Logitrain our industry experts deliver ITIL classroom training in Melbourne, Sydney, Brisbane and live online training and in-house training in Adelaide, Canberra, Perth and anywhere in Australia. ITIL® 4 Foundation Training Course Overview. ITIL is a set of detailed practices for IT service management that focuses on aligning IT services with the needs of business. How do I achieve ITIL 4 Foundation Certification?The Foundation level is designed as an introduction to ITIL 4 and enables you to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services. This is a Foundation level course that introduces the ITIL 4 concepts, where you will learn IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services. — J. Carr, ITIL 4 Foundation is the entry level certification, offering end-learners a general awareness of the key elements, concepts and terminology used in ITIL 4. The ITIL v3 Foundation level provides a high-level overview, and the Practitioner certification focuses on how to practically adopt and adapt the ITIL framework, but those who want to demonstrate knowledge of the entire ITIL scheme should work through the Intermediate credit system to become an ITIL Expert. How do I transition to the new certification scheme? Intermediate candidates can decide to collect 17 v3 credits to enable them to transition to ITIL 4 with one course and one exam. Visit our ITIL Expert Level page for more information about this certification and how to obtain it. 3.33 (3 reviews) 26 Students. My ITIL is the go-to best practice subscription for IT and digital professionals. It provides an end-to-end IT/digital operating model for the delivery and operation of tech-enabled products and services. Brought to you by experienced trainers based on our market leading materials and content. ITIL® 4 Foundation is an entry-level ITIL® qualification that provides an under... Starts from: £595.00 Classroom/Virtual Online. Intermediate candidates can decide to collect 17 v3 credits to enable them to transition to ITIL 4 with one course and one exam. The ITIL® 4 Foundation exam is included. The certification scheme is aligned with ITIL v3 and has been streamlined to provide clear paths for practitioners to continue their ITIL journey. As your session has been inactive for a while, you'll shortly be logged out for security purposes. Anyone who takes an ITIL certification exam is entitled to one year’s free subscription to My ITIL. ITIL 4 certification scheme. He also gave some really good hints and tips on exam technique. Each Learning Tree course includes the related exam, as well as after course-instructor coaching. To gain ITIL MP certification, candidates must pass all 4 modules. The course is designed for ITSM practitioners managing the operation and end-to-end delivery of IT-enabled and digital products and services. Becoming an ITIL 4 Strategic Leader demonstrates that the you have a clear understanding of how IT influences and directs business strategy. If you'd like to remain logged in, please select the appropriate button below. ITIL MP is for IT practitioners working in technology and digital teams within businesses. Though ITIL v3 remains completely relevant, the general recommendation is for organisations to embark on the new ITIL 4 sooner rather than later. ITIL 4 Strategic Leader (SL) recognizes the value of ITIL, not just for IT operations, but for all digitally-enabled services. Today, ITIL no longer refers to "Information Technology Infrastructure Library"—instead, it is a standalone term. For those who are new to ITIL we recommend taking our 3-day course, ITIL® 4 Foundation Training, with the exam taken on day 3. Here is a look at the new ITIL 4 program overview: Credit: Axelos. The ITIL 4 DPI examination determines whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL 4 Direct, Plan, and Improve publication to establish … ITIL 4 Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT enabled services, teams and workflows. ITIL ® 4 Virtual Classroom Training. The language options available for ITIL exam papers are detailed below. Our resource can help you find the skills and qualifications you need for your chosen ITSM career. Expert level is achieved upon passing that associated exam. ITIL® 4 Foundation This course enables you to look at IT service management holistically for the creation, delivery, and continual improvement of tech-enabled products and services. If you have made this decision to become a certified … The certification scheme is aligned with ITIL v3 and has been streamlined to provide clear paths for practitioners to continue their ITIL … The ITIL 4 Foundation certification course is designed for anyone working in IT and looking for the most up to date IT service management education, as well as an understanding of how to provide business … Visit our ITIL Intermediate Level page to find out more about these certifications. Add the my ITIL subscription to your basket and apply the code – that’s it. ITIL 4 Managing Professional (ITIL MP) is a set of 4 modules. ITIL 4 also changes some of the certification program terms and titles to align with the new ITIL 4 program structure. It equips a service provider with a clear capability model, aligning IT to the business strategy and customer needs. To attend, you must hold ITIL 4 Foundation certification. It is aimed at IT practitioners working within technology and digital teams across businesses. It is used to demonstrate com The ITIL Expert level qualification is aimed at those who are interested in demonstrating knowledge of the ITIL Scheme in its entirety. IT teams are enabled to continue to play a crucial role in the wider business strategy. It has been developed to provide a step between Foundation and the Intermediate Level and aims to improve the ability of individuals to adopt and adapt ITIL in their organizations. No problem! Visit our ITIL 4 Strategic Leader page for more information about the certification. ITIL Intermediate examination modules are currently available in the following languages: The MALC exam, which is required to achieve the ITIL Expert level, is available the following languages: For information regarding the availability of an ITIL examination in a particular language, please contact a training provider or PeopleCert, our Examination Institute. The ITIL Certification Exam Online can be taken at any time, any day, from any place, within 5 months of purchasing the package. This ITIL certification introduces learners to ITIL 4, the newest version of the ITIL exam, to understand and improve an IT-enabled enterprise. In 2009, the OGC officially announced that ITIL Version 2 certification would be withdrawn and launched a major consultation as per how to proceed. Free ITIL 4 Training Welcome to your free ITIL training! To help you prepare we will provide you with the official ITIL 4 Foundation publication prior to your course. Since then, hundreds of thousands of IT professionals have become certified, demonstrating their value to their organizations. ©AXELOS Limited. A My ITIL subscription gives you access to: To get started, simply visit the My AXELOS homepage and add a My ITIL subscription to your basket. You’ll need to appear on the register for us to verify your certificate, Successful candidates will be contacted by AXELOS with a discount code. Classroom students will take the ITIL 4 Foundation certification exam in class on the last … ITIL 4 Certification scheme . Why the change now? 370 questions Content. ITIL v3 is a modular, credit based system where one accumulates credits from Foundation Certification through the Intermediate levels. Completion of this module will provide a candidate with the ITIL Managing Professional (ITIL MP) designation. ITIL describes processes, procedures, tasks, and checklists which are neither organization-specific nor technology-specific, but can be applied by an organization toward strategy, delivering value, and maintaining a minimum level of competency. Since its inception in the 1980s, ITIL has become the global standard to align service providers with their organization’s strategies and customer’s needs. For those who are ITIL v3 qualified and are looking for an express exam preparation we offer a 1-day option, ITIL® 4 Foundation Bridge Training, with an exam voucher to take the exam post class. Our virtual training is streamed live (not pre-recorded) with an accredited trainer in real-time – otherwise referred to as Virtual Instructor Led Training (VILT). To gain ITIL MP certification, candidates must pass all 4 modules. {{lineItem.ScheduledEvent.DurationAndLabel}}{{lineItem.ScheduledEvent.DateAndTimeLabel}}. The ITIL 4 Managing Professional certification is a new designation offered by AXELOS following the release of ITIL 4. The ITIL 4 certification path Looking at the certifications and modules that are available with ITIL 4 (often misnamed as ‘ITIL v4), you will quickly notice how much simpler this version seems. The certification … The ITIL 4 Foundation Exam Summary, Body of Knowledge (BOK) and Sample Question Bank, provide the basis for the real ITIL 4 Foundation exam. Good e-Learning looks at the main changes to ITIL V3, the new ITIL certification path and what ITIL 4 means for IT service management ITIL 4 expands on previous versions by providing a practical and flexible basis to support organizations on their journey to the new world of digital transformation. For higher level certifications such as the ITIL 4 Managing Professional modules, training via an ATO is mandatory for all candidates. ITIL is the world’s most popular ITSM framework. The tiered structure of the qualification offers candidates flexibility relating to the different disciplines and areas of ITIL and the ability to focus their studies on key areas of interest. Complete your 17 credits and become eligible for the ITIL 4 Transition Certification Course as your fast track route to become an ITIL 4 Managing Professional. Explore the ITIL 4 Foundation Virtual Academy, Want to try adaptive learning before you commit? This course can help you decide if ITIL certification is for you, learn key terms and the benefits of ITIL, and prepare you to take a role in an ITIL … The ITIL 4 Foundation certification is designed as an introduction to ITIL 4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services. This ITIL V4 certification course will help you understand the concepts, languages, best practices, and processes utilized in the ITIL 4 … Maintaining your PRINCE2 Practitioner Certification. Home❯ Ready to learn even more about ITIL 4? It will have a mandatory training element and exam, enabling v3 candidates to transition their existing designations into the new ITIL 4 certification scheme. Once you have concluded the course material, simply register with your Thought Rock exam ID for your ITIL certification exam online and choose the date and time that is best for you. ITIL stands for Information Technology Infrastructure Library. People who have qualified in the ITIL V3 foundation should appear for that ITIL 4 certification. Most of these are related to students being able to focus their studies on modules that are relevant to their work specifically. The subscription is £50 per annum. The OGC is no longer listed as the owner of ITIL, following the consolidation of OGC into the Cabinet Office. To achieve the ITIL Master certification, you must be able to explain and justify how you have personally selected and applied a range of knowledge, principles, methods and techniques from ITIL and supporting management techniques, to achieve desired business outcomes in one or more practical assignments. ITIL 4 Certification Scheme. How should an organization include third-party suppliers in the continual improvement of services? It allows the organization to establish a baseline from which it can plan, implement, and measure. The following levels are due for release in H2 2019. Click to download the ITIL Training Chart.Based on the ITIL Qualification Scheme Diagram. If you have made this decision to become a certified professional, it is advisable to take authorized training and prepare with an online ITIL 4 Foundation Practice Exam to achieve the best result. All of our courses undergo a stringent review by the accreditation body prior to being published. Check out our exclusive ITIL 4 blog series: ITIL v3 continues to support organizations and individuals to gain optimal value from IT and digital services. As an accredited ITIL Approved Training Organisation (ATO), Learning Tree offers a complete curriculum of courses that can help you achieve a coveted ITIL 4 or v3 certification. ITIL 4 Foundation Practice Certification Exams (6 Exams) 6 Full-length ITIL 4 Foundation Timed Tests *** 40 Questions Each & 240 Questions Total (With feedback on each … The first release of ITIL 4 is the Foundation level, launched 28 February 2019. The ITIL Strategist certification training is relevant to both the ITIL Managing Professional and Strategic Leader streams, as planning and continual improvement are universal capabilities. Continue shopping on our Course Directory page. Click to download the Job Titles Mapping Tool. It is also a must have for anyone who is looking to upgrade their ITIL v3 certification and knowledge. ITIL 4 currently has a Foundation level certification, transition option for ITIL v3 experts to become an ITIL Managing Professional (ITIL MP), and ITIL Specialists Create, Deliver, and Support and Direct, Plan & Improve. And as the digital world evolves, so does ITIL with the introduction of ITIL 4. By learning ITIL® 4, it allows you to embrace an end-to-end operating model for the delivery and operation of products and services. There are two routes towards obtaining the ITIL Foundation certificate - you can sit the exams at the end of a training course with an Accredited Training Organization (ATO), or study privately and then book the exam without a training course via PeopleCert, our ITIL Examination Institute. Start your ITIL 4 certification journey on the right foot! ITIL® 4 is a global certification, recognised in any country. Practice for your ITIL exams by testing yourself with these Sample Papers. The course is based on the ITIL 4 best practice service value system featured in the latest 2019 guidelines. The following diagram represents the complete course structure of ITIL 4. Our ITIL training is designed to help participants gain an extensive understanding of the ITIL 4 principles and to show how they can improve their work and the work of their organisation as a whole with the ITIL 4 guidance. ITIL® is the most widely adopted approach for IT Service Management in the world. Industry Certifications❯ It provides an end-to-end IT/digital operating model for the delivery and operation of tech-enabled products and services. ITIL 4 Certification Path ITIL® 4 has been designed to help organisations meet the increasing demand from the current complex digital environment. Under ITIL 4 there are a reduced number of levels, with only four levels instead of five earlier. ITIL 4 was launched on 28th February 2019. … This ITIL 4 training certification provide candidates holistic end-to-end services to the organization that employs them. Dion Training Solutions is an Accredited Training Organization for the ITIL® 4 Foundation certification exam. The ITIL certification transitioned from ITIL v3 to ITIL 4 on February 28, 2019. However, as ITIL 4 marks a step change in the framework, it's also for existing IT service management workers who are looking to update their existing ITIL … ITIL has recently evolved from ITIL v3 to ITIL 4 with a clear transition journey from one scheme structure to the other. ITIL v4 Foundation Boot Camp. And IT service Management from freeitiltraining.com 4 Strategic Leader, while the ITIL v3 should... Facility to locate a training provider blended learning and unlimited access bundles are available. An entry-level itil® qualification that provides an end-to-end IT/digital operating model for the delivery and operation of products! Understanding of how IT influences and directs business strategy and customer needs baseline from which IT plan! Assured you are getting the highest quality training at a very affordable price encouraged! 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